API Reference

List of return codes

get
https://api.octopush.com/list-of-return-codes

Here are the return codes that you may receive after sending an SMS query. If the definitions are not clear enough, please contact our customer service department on 20. 38.82.81.12.

CodeDescription
103[recipients] field does not contain any valid recipient.
104You don't have enough credit.
106[sender] field is not valid.
107[text] field must not be empty.
108[text] field value is not valid.
109The [with_replies] field value is not valid.
113Your account is not validated yet. You can not use Octopush service until you have completed your onboarding steps.
115[contacts] field does not contains any valid contacts.
121STOP mention ([STOP au 30101]) is missing from your text.
126[password] filed value is not valid.
127[company_name] field value is not valid.
128[first_name] field value is not valid.
129[last_name] field value is not valid.
132You reached the maximum number of daily Own Mailbox.
133You reached the maximum number of daily SMS for this Virtual Number.
134[recipients] field contains to many recipients.
135Reply not available for this contacts.
136This product is not available.
137[list_name] field value is not valid.
138[ticket_number] field value is not valid.
139[purpose] field value is not valid.
140[send_at] cannot be later then 365 days.
141List name already used.
142The Free Credit Pack only allows you to send some tests. SMS can only be sent to your phone number.
155Platform is not open.
156Inbound SMS callbacks email is not valid.
157Callbacks [api_version] field value is not valid.
158Email address is not valid.
159Callbacks [payload_type] field value is not valid.
160[since_x_seconds] field value is not valid.
163[amount] field is not valid.
164[token] field is not valid.
165[from_wallet_pack_id] field is not valid.
166[amount] field value is too small. It must be greater or equal than 30.
167[alert_type] field is not valid.
168[alert_bound] field is not valid.
169[alert_phone_number_to] field is not valid.
170[alert_emails_to] field is not valid.
171[phone_number_for_test_sms] field is not valid.
172[sender_for_sms_premium] field is not valid.
173[sender_for_voice_sms] field is not valid.
174The [country_code] you transmitted was not found.
175Money transfer is only available from wallet pack originated by an order.
176The sum of residual credit is not sufficient for the transfer.
177Contact list does not have any contact.
178This tag is not attached to any contact.
181[phone_number] field is not valid.
182Loop detected. 'request_id' already used!
183Number of contacts should be between 1 and 200.
184Number of contacts should be between 1 and 200.
185You don’t have registered any payment method. Please connect on octopush.
186We couldn’t activate auto-rebuy. Your parameters may be wrong.
187OTP request failed.
188This channel is not available.
189The message is too long.
190Code length should be greater than or equal to 4.
191Code length should be less than or equal to 32.
192Session time should be greater than or equal to 3.
193Session time should be less than or equal to 10000000.
194One of the following: phone number, email or request token is mandatory.
195The code field is mandatory.
196Maximum amount of wrong attempts has been reached.
197OTP Request expired.
198OTP Request not found.
199Wrong OTP code.
200This voice language is unavailable.
201This voice gender is unavailable.
202You can not cancel a campaign if it is supposed to be sent in less than 10 minutes.
203Voice campaign draft was not found.
204Sms campaign draft was not found.
205[tag_name] field value is not a valid contact tag.
206At least a list or a tag has to be specified.
207Segmentation is unavailable.
208You can't transmit more than [your limit] contacts per request.
209If you need more than 2000, you need to use “Bank direct debit” as payment method.
210[channel] field is not valid.
211[channel] field must not be empty.
212[type] field is not valid.
213[type] field must not be empty.
214[purpose] field is not valid.
215[purpose] field must not be empty.
216[voice_language] field is not valid.
217[voice_language] field must not be empty.
218[voice_gender] field is not valid.
219[is_active] field is mandatory.
220[amount_to_order] field is mandatory.
221[monthly_budget] field is mandatory.
222[emailing_service] field is not valid.
223[rcs_provider] field is not valid.
224[emailing_service] field is not setting.
400Bad request.
401Authentication failure.
403Access denied.
404Not found.
437Contacts limit reached, max allowed 20000.
438Request status check is allowed in 5 seconds.
439Sms campaign is still being processed.
440Sms campaign validation is in progress.
441Voice campaign validation is in progress.
442Request status check is allowed in 5 seconds.
443[product_name] is required.
444[country_code] is required.
445[contacts] field must not contain more than 100 contacts.
446You already have a campaign on a list that is waiting for being sent or canceled.
447You already have a campaign on a list that is waiting for being sent or canceled.
449[list_name] field value is not a valid contact list.
450[ticket_number] field value is not a valid campaign ticket number.
455The maximum number of sub accounts has been reached.
456[password] field complexity is too weak.
457Sub account can't be found.
458[amount] field value must not be bigger than your wallet pack residual credit.
459A new credit transfer is not allowed before 1 minute.
460A new credit transfer is not allowed before 24 hours.
462[email_to] field contains the email of a closed subaccount.
464[token] has expired.
465[token] was already used.
468You have reached the pre-registered users creation limit.
470This service has not been added to your Octopush account. Please go on [additional services] page and check that this service is correctly switched on (and validated if necessary).
471[country_codes] field should be an array.
472Contact lists limit reached, max allowed [your limit].
473You reached the limit of [your limit] attached files. You can choose a subscription plan to increase this limit.
474Number of contacts should be between 1 and 500.
475Your account has been limited because of too many API errors in a row. Please arrange your script so you can clean your request before you send it to us.
476Email address is mandatory
476Phone number is mandatory
500The request was not processed. Please check HTTP return code. Most common errors are : badly formatted json payload, wrong HTTP method. If the problem remains, please contact Octopush support.
1301Inbound SMS callback URL is not a valid URL.
1302Inbound SMS callback URL is not usable.
1303Inbound SMS callback URL HTTP status is not ok.
1305Inbound SMS callback URL maximum execution time reached.
1311SMS deliveries callback URL is not a valid URL.
1312SMS deliveries callback URL is not usable.
1313SMS deliveries callback URL HTTP status is not ok.
1315SMS deliveries callback URL maximum execution time reached.
1321Voice SMS deliveries callback URL is not a valid URL.
1322Voice SMS deliveries callback URL is not usable.
1323Voice SMS deliveries callback URL HTTP status is not ok.
1325Voice SMS deliveries callback URL maximum execution time reached.
1331Blacklisted numbers callback URL is not a valid URL.
1332Blacklisted numbers callback URL is not usable.
1333Blacklisted numbers callback URL HTTP status is not ok.
1335Blacklisted numbers callback URL maximum execution time reached.
1336Visits callback URL is not a valid URL.
1337Visits callback URL is not usable.
1338Visits callback URL HTTP status is not ok.
1339Visits callback URL maximum execution time reached.
1340Sender contains forbidden keyword.
1341Text contains forbidden keyword.
1342Deliveries callback URL is not a valid URL.
1343Invalid type.
1344Email deliveries callback URL is not a valid URL.
1345Email deliveries callback URL is not usable.
1346Email deliveries callback URL HTTP status is not ok.
1347Email deliveries callback URL maximum execution time reached.
1348RCS deliveries callback URL is not usable.
1349RCS deliveries callback URL HTTP status is not ok.
1350RCS deliveries callback URL maximum execution time reached.
1351Form submit callback URL is not usable.
1352Form submit callback URL HTTP status is not ok.
1353Form submit callback URL maximum execution time reached.
1354There is no transfer request created by [user email]. [user email] must create a transfer request so you can get a credit transfer token
1355You can't have more than max_requests pending requests
1356[credit_amount] is required
1357[credit_amount] should be greater than or equal to 15.
1358You can't use this email because it belongs to your user
1359You are not allowed to create credit transfer requests except to your siblings (parent account and his subaccounts)
1360You can’t transfer money to accounts that are not your siblings
1361You already created a request to this user.
1362[amount] field value is too big. It must be less than or equal to 5000.
1363[conversation_id] field is not valid.
1364[facebook_id] field is not valid.
1365[contact] field is not valid.
1366You don’t have any walletpack from which you can transfer credit.
1367[contact_identifier] field is not valid.
1368Walletpack missing.
1369RCS is not configured.
1400Invalid file upload type. The accepted file types are: pdf,png,jpeg,jpg,gif,svg,odt,ods,odp,doc,docx,xls,xlsx,ppt,pptx,txt,csv,tiff,tif,mp3,wav,mpeg,mp4.
1401[file] field must not be empty.
1402File upload failed.
1403The image is not a valid Base64 encoded image.
1404The image is not a valid mime type. Only {{ mime_type }} are allowed.
1405The image size larger than {{ max_size }}MB.
1406The image name is missing.
1407[page] field is not valid.
1408[per_page] field is not valid.
1409The number of items per page exceeds the allowed limit of [your limit].
1410You have reached the maximum number of conversations allowed, max allowed [your limit].
2000[template_name] field should not be empty.
2001[template_name] template not found.
2002[subject] field should not be empty.
2003[name_from] field should not be empty.
2004[email_from] field should be valid.
2005[destination email] field should be valid.
2006[subject] field is too long.
2007The emailing service is not activated on your account.
2008The emailing service through [emailing_service] is not activated on your account.
2009The email from name is too long
2010Agent not found.
2011Conversation not found.
2012[body_format] field is not valid.
2013[language] field is not valid.
2014[message_type] field value is not valid.
2015Suggestion action limit reached, max allowed {{ max_allowed_number }}.
2016[cards] field does not contain any valid rich card.
2017The email-from value must belong to a domain that you have added and validate on your Octopush Back Office.
2018[actions] field does not contain any valid suggestion action.
2019You can’t send emails if you don’t have any routing IP.
2020Maximum number of attachments is {{ limit }}.
2021Consumption history can be requested only for past months.
2022Consumption history can be requested only for the 12 past months.
2024Too many requests. Please try again later.
2025File contains potentially insecure content.
2026Your access to this item has been revoked.
2026[email_from] field is not valid
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